Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and

The Customer Service Manager is responsible for solving complex, multi faceted problems facing day to day operations ensuring quality and efficiency of the Customer Service department. Will support business leaders and senior management in the implementation and execution of business strategy and growth initiatives of the department. Essential Duties/Responsibilities Resp

The Manager, Strategic Operations is a strategic and operational leader responsible for driving alignment, collaboration, and execution across the EVP's portfolio. Acting as a trusted advisor and key partner, the Chief of Staff ensures organizational priorities are met, communication flows effectively, and strategic initiatives are executed with excellence. This role play

Supporting the Supplier Quality Engineering team, this position will work with returned Vivint products and optimize the testing processes. This position will work closely with Supplier Quality to submit feedback to Vivint suppliers on trending defects and issues within the testing processes as well as optimizing processes to submit warranty claims. As a liaison between S

Includes, but are not limited to the following Provides detailed planning by developing scopes of work, identifying, and estimating manpower and material requirements, and identifying all associated activities required to accomplish the work. Creates/develops schedules in support of routine & outage maintenance and/or projects as needed. Creates documents, including repor

Collect and verify Power and Natural Gas usage information. Ensure accurate deal structure of Power, Natural Gas, and other product offerings. Accurately price and understand product offerings to prepare proposals/contracts and assist in generating revenue; Create proposals and contracts for Power and Natural Gas customers. Maintain SLA productivity target in managing dea

The Analyst must support strategic and performance initiatives for NRG's Energy Retail business. In this role, the Analyst will need to be highly analytical, strong problem solver and effective communicator. The Analyst must thrive in a fast paced environment, possess a high level of intellectual curiosity, and focus on generating results. To support and drive financial a

The Compliance Analyst plays a key role in strengthening the organization's compliance framework by supporting the development of policies, assisting in the implementation of controls, and fostering a culture of accountability. This role ensures compliance with both regulatory requirements and internal standards through risk assessments, monitoring, training, and advisory

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and

The Product Analytics team at Vivint partners with stakeholders across the organization to provide meaningful insight into our products and our customers. We are in an exciting space as we try to understand how people interact with their homes from security and sensors, to lighting and computer vision our team reaches across the organization to provide understanding and i

Conduct in depth technical SEO audits, identifying and resolving site issues such as crawl errors, page speed optimization, and indexation improvements. Develop and present comprehensive content and technical SEO strategies, backed by data and insights. Research and finalize keyword strategies with minimal supervision, ensuring alignment with broader business goals. Imple

Collect, clean, and preprocess large datasets to ensure high quality data for quantitative analysis including AI applications. Develop and implement machine learning models for predictive analytics, recommendation systems, anomaly detection, and other AI driven insights. Implement solutions that improve efficiency of team activities. Analyze and interpret complex data str

Welcome to the intersection of energy and home services. At NRG, we're all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers' lives easier helping them power, protect, and intelligently manage their homes and businesses. To do

Ensures execution of the security services and CIP compliance for generating plants. Will be responsible for maintaining inventories, configuration baselines, security logging, and patching. Will work with compliance and controls personnel to implement and maintain the program and serve as the primary contact for the services. Essential Duties/ Responsibilities Ensure com